For further information or advice on managing flexible working requests, please contact our employment law specialists on 01332 226 155 or fill in the form below.
Conveyancing
Explore All ConveyancingCriminal Defence
Explore All Criminal DefenceEstate Planning
Explore All Estate PlanningEstate Administraion
Explore All Estate AdministraionDispute Resolution
Explore All Dispute ResolutionFamily & Matrimonial
Explore All Family & MatrimonialMotoring & Driving Offences
Explore All Motoring & Driving OffencesResidential Property
Explore All Residential PropertyResidential Property Disputes
Explore All Residential Property DisputesWills, Trusts & Estate Disputes
Explore All Wills, Trusts & Estate DisputesAgriculture
Explore All AgricultureBusiness Recovery
Explore All Business RecoveryCharities & social enterprises
Explore All Charities & social enterprisesCommercial Disputes
Explore All Commercial DisputesCommercial Law & Contracts
Explore All Commercial Law & ContractsCommercial Property
Explore All Commercial PropertyCorporate & Finance
Explore All Corporate & FinanceData Protection
Explore All Data ProtectionDebt Services
Explore All Debt ServicesEcclesiastical Law
Explore All Ecclesiastical LawEducation Law
Explore All Education LawEmployment Law
Explore All Employment LawFamily Businesses
Explore All Family BusinessesFinance Dispute Resolution
Explore All Finance Dispute ResolutionFinancial & Business Crime
Explore All Financial & Business CrimeInsurance Litigation
Explore All Insurance LitigationIntellectual Property
Explore All Intellectual PropertyLicensing
Explore All LicensingRegulatory & Corporate Defence
Explore All Regulatory & Corporate Defence
Acas has launched a consultation on a draft Code of Practice aimed at revolutionising how flexible working requests are handled.
Employment|31 July 2023
Insight
Acas has launched a consultation on the draft Code of Practice (the Code) for handling flexible working requests that aims to incorporate changes in working practices resulting from the COVID-19 pandemic and proposes amendments to the rules on flexible working. Acas is also planning to update its non-statutory guidance which sits alongside the Code.
The draft Code of Practice aims to offer employers, employees, and representatives clear guidance on the statutory right to request flexible working while providing advice on handling such requests in a reasonable and fair manner. In light of recent changes, the Code encourages employers to adopt a more positive approach to flexible working, promoting open-minded consideration and meaningful dialogue rather than automatically rejecting requests.
Accompaniment at meetings: The Code now extends the categories of individuals who may accompany an employee to meetings discussing a flexible working request to align with those applicable to disciplinary and grievance hearings.
If an employer rejects a flexible working application: The Code recommends providing the employee with ‘such additional information as is reasonable’ to help them understand the reasoning behind the decision. This means employers should go beyond citing the business reasons for rejection, fostering transparency and clarity.
Right to appeal: The Code advises that employers should allow employees to appeal if their flexible working request is rejected. This provision ensures that employees have an avenue to challenge the decision, encouraging fairness and accountability in the process.
Changes to the rules on flexible working: In addition to the Code of Practice, it is important to note that the Employment Relations (Flexible Working) Bill 2022-2 is set to introduce significant changes. The key amendments under consideration include:
While the Employment Relations (Flexible Working) Bill is in its final stages and expected to become law soon, separate regulations are required before the changes come into force. We anticipate these regulations to be introduced next year, providing employers with time to prepare and adapt their policies accordingly.
For further information or advice on managing flexible working requests, please contact our employment law specialists on 01332 226 155 or fill in the form below.
Related Services


Understand employer rights when employees have second jobs, including contracts, working time, conflicts of interest and dismissal.
Read More

Download our probationary period resource pack to help prepare for the Employment Rights Act changes from January 2027.
Read More


Download expert guidance on UK trade union reforms and prepare your organisation for Employment Rights Act changes.
Read More

Employment law tips for employers managing absence, flexibility and inclusion during the 2026 FIFA World Cup.
Read More

Guidance for employers on managing workplace distraction, excessive phone use and digital overload at work.
Read More


Key April 2026 changes to trade union recognition rules and what employers should do ahead of wider reforms later this year.
Read More

Government consultation begins on NDA restrictions under the Employment Rights Act 2025, with changes expected from 2027.
Read More

Employers can voluntarily publish menopause and gender pay gap action plans from April 2026 ahead of the 2027 legal requirement.
Read More

Understand SSP 2026 updates, employer responsibilities, and common pitfalls to keep your business compliant and protect staff rights.
Read More

EAT confirms employers should assess redundancies forward-looking, not retrospectively, when deciding if collective consultation is needed.
Read More

Learn the 2026 National Minimum Wage rates, common employer pitfalls, and how to stay compliant with new Fair Work Agency rules.
Read More

ERA 2025 reforms take effect February 2026, changing industrial action rules, employee protections, and union obligations.
Read MoreScroll to next section
Scroll back to the top
